Information concerning the resumption of the activity (store re-opening, mail-order, deliveries) during the lockdown lift
1. IS LE BONHEUR DES DAMES OPEN?
Our store is open from 11 May 2020 according to usual opening hours:
8, Passage Verdeau 75009 Paris
Mon-Sat 10:30-14:00 & 14:30-19:00
Our online store www.bonheurdesdames.com, as well as Mail-Order Service, Professional Service, Client Service, are open:
Mon-Thu 9:30-18:00, Fri 9:30-17:00
2. OBLIGATORY BARRIER GESTURES TO RESPECT
- The number of people (excluding staff members) present at the store at the same time can be limited and is regulated by the staff members. You can be asked to wait outside before entering so that the maximum number of people present at the same time in the store is respected.
- The hand disinfection is obligatory and must be done before entering the store. For your comfortable use, the hydro-alcoholic gel is placed at the entrance of the store.
- Try to limit the number of objects that you touch.
- Wearing the mask is obligatory while inside the store.
3. DOES LE BONHEUR DES DAMES CONTINUE TO DELIVER?
Yes, the Mail-Order Service is working in normal rhythm: orders are accepted, processed and shipped. We are working with La Poste. International delivery with Colissimo International is maintained. Note that some international deliveries might be suspended due to the closure of international borders.
4. IS THE OUT-OF-HOME DELIVERY POSSIBLE?
The following delivery options were deactivated: à La Poste, Relais PickUp, Consigne PickUp (in France).
Colissimo out-of-home delivery has not been reactivated yet on our website.
La Post is gradually resuming its normal working rhythm, but delivery times might still be extended. Our services are monitoring the situation and are keeping the information up to date as regularly as possible.
5. HOW TO CONTACT LE BONHEUR DES DAMES?
If you have any questions concerning our products, orders being processed, deliveries, etc., you can contact us
by phone: +33 (0) 1 42 87 70 94 Mon-Thu 9:30-18:00, Fri 9:30-17:00
by e-mail: firstname.lastname@example.org
Respect the security measures and take care of yourselves and your families.
Le Bonheur des Dames
*within the limit of available stocks