Information concerning our activity (store opening hours, mail-order, deliveries). Update 22 February 2022
1. IS LE BONHEUR DES DAMES OPEN?
THE STORE AT 8, PASSAGE VERDEAU PARIS 9th - OPEN
Our store at 8, Passage Verdeau 75009 Paris is open according to usual opening hours:
Mon - Sat 10h30 - 14h00 & 14h30 - 19h00
Our online store www.bonheurdesdames.com, as well as Mail-Order Service, Professional Service, Client Service, ARE OPEN:
Mon-Thu 9:30-18:00, Fri 9:30-17:00
2. DOES LE BONHEUR DES DAMES CONTINUE TO DELIVER?
Yes, the Mail-Order Service is working in normal rhythm: orders are accepted, processed* and shipped. We are working with La Poste. International delivery with Colissimo International is maintained. Note that some international deliveries might be suspended due to the closure of international borders.
3. CLICK & COLLECT
CLICK & COLLECT service is available.
During your order choose "Click & Collect" as delivery method and pick your order at one of our click & collect points:
Office and stock: 63, Avenue de la Résistance, 93100 Montreuil
Building EDF, ground floor, entrance from Avenue de la Résistance. If you come by car, you can park on our private parking.
tel: +33 (0) 1 42 87 70 94
Store: 8, Passage Verdeau 75009 Paris
Metro: Grands Boulevards, Richelieu Drouot
tel: +33 (0) 1 45 23 06 11
NB! Please, before coming wait the confirmation from our services. Our services will contact you when your order is ready for pick up.
NB!! All orders should be fully paid by credit card in order to be processed and prepared for pick up.
4. OBLIGATORY BARRIER GESTURES TO RESPECT
- The number of people (excluding staff members) present at the store at the same time can be limited and is regulated by the staff members. You can be asked to wait outside before entering so that the maximum number of people present at the same time in the store is respected.
- The hand disinfection is obligatory and must be done before entering the store. For your comfortable use, the hydro-alcoholic gel is placed at the entrance of the store.
- Try to limit the number of objects that you touch.
- Wearing a mask is obligatory while inside the store.
5. IS THE OUT-OF-HOME DELIVERY POSSIBLE?
The following delivery methods have been activated on our website: Colissimo - En relais PickUp or at Consigne PickUp Station.
The delivery option Colissimo to La Poste office is maintained.
NB! Before selecting one of these delivery options, please, check the updates concerning the availability and opening hours.
Please, note that the delivery times might be extended. Our services are monitoring the situation and are keeping the information up to date as regularly as possible.
6. HOW TO CONTACT LE BONHEUR DES DAMES?
If you have any questions concerning our products, orders being processed, deliveries, etc., you can contact us
by phone: +33 (0) 1 42 87 70 94 Mon-Thu 9:30-18:00, Fri 9:30-17:00
by e-mail: firstname.lastname@example.org
Respect the security measures and take care of yourselves and your families.
Le Bonheur des Dames
*within the limit of available stocks