Information concerning our activity (store opening hours, mail-order, deliveries) updated on 27 November 2020
1. IS LE BONHEUR DES DAMES OPEN?
THE STORE at 8, PASSAGE VERDEAU PARIS 9th - OPEN STARTING FROM 28 NOVEMBER 2020.
According to the latest instructions we are happy to be able to welcome you again in our store at 8, Passage Verdeau 75009 Paris
starting from 28 November 2020.
Opening hours: Mon - Sat 10:30 - 14:00 & 14:30 - 19:00
Our online store www.bonheurdesdames.com, as well as Mail-Order Service, Professional Service, Client Service, STAY OPEN:
Mon-Thu 9:30-18:00, Fri 9:30-17:00
2. DOES LE BONHEUR DES DAMES CONTINUE TO DELIVER?
Yes, the Mail-Order Service is working in normal rhythm: orders are accepted, processed* and shipped. We are working with La Poste. International delivery with Colissimo International is maintained. Note that some international deliveries might be suspended due to the closure of international borders.
3. CLICK & COLLECT
We are putting in place the CLICK & COLLECT service.
During your order choose "Click & Collect" as delivery method and pick your order at our office:
63, Avenue de la Résistance, 93100 Montreuil
Building EDF, ground floor
tel: +33 (0) 1 42 87 70 94
NB! Please, before coming wait the confirmation from our services. Our services will contact you when your order is ready for pick up.
NB!! All orders should be fully paid by credit card in order to be processed and prepared for pick up.
4. OBLIGATORY BARRIER GESTURES TO RESPECT
- The number of people (excluding staff members) present at the store at the same time can be limited and is regulated by the staff members. You can be asked to wait outside before entering so that the maximum number of people present at the same time in the store is respected.
- The hand disinfection is obligatory and must be done before entering the store. For your comfortable use, the hydro-alcoholic gel is placed at the entrance of the store.
- Try to limit the number of objects that you touch.
- Wearing the mask is obligatory while inside the store.
5. IS THE OUT-OF-HOME DELIVERY POSSIBLE?
The following delivery methods have been deactivated on our website: Colissimo - En relais PikUp or at Consigne PickUp Station.
The delivery option Colissimo to La Poste office is maintained.
NB! Before selecting one of these delivery options, please, check the updates concerning the availability and opening hours.
Please, note that the delivery times might be extended. Our services are monitoring the situation and are keeping the information up to date as regularly as possible.
6. HOW TO CONTACT LE BONHEUR DES DAMES?
If you have any questions concerning our products, orders being processed, deliveries, etc., you can contact us
by phone: +33 (0) 1 42 87 70 94 Mon-Thu 9:30-18:00, Fri 9:30-17:00
by e-mail: firstname.lastname@example.org
Respect the security measures and take care of yourselves and your families.
Le Bonheur des Dames
*within the limit of available stocks